Privacy Policy

By Sil Pâtisserie  (‘We’/’Us’) understands the importance of protecting an individual’s right to privacy. This policy sets out how we protect the privacy of your personal information, your rights in relation to your personal information managed by us and the way we use and disclose your personal information.

Who we are

Our website address is: https://bysilpatisserie.com.

What is Personal Information and why do we collect it?

Personal information is information or an opinion that identifies an individual. Examples of personal information we collect include: names, addresses, email, phone numbers

This personal information is collected in many ways including;

  • During the provision of its services and the course of doing business with us;
  • Registering on our website to purchase product, sign up for a subscription or promotion;
  • Media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your personal information for the primary purpose of providing our services to you, improve our product range and services to you, and inform you of new product offerings and services. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

Sensitive Information  

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s age, sex, racial or ethnic origin, political, religious or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law

How We Use Personal Information

We may use the information you provide to contact you from time to time with your express or implied consent (i.e. where it can be reasonably inferred from the circumstances that you consent to that use). For example, we may, subject to you providing your express or implied prior consent (a) send you marketing or promotion materials and other communications you request; (b) respond to your comments, requests for information, or questions.

Third Parties

Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Links to Other Websites

Our websites may contain links to other websites. We provide these links solely for your convenience and information. Different websites have different privacy policies. You should always check the privacy policy of the specific site you are visiting to understand the privacy practices associated with that site.

Security of Personal Information

Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the personal information is or will be stored in client files which will be kept according to legal requirements.

Access to your Personal Information

You have a right to access the personal information that has been collected and held by us. If at any time you would like to access or change the personal information that we about you, or you would like more information please contact us at

In order to protect your personal information we may require identification from you before releasing the requested information.

Policy Updates

This Policy may change from time to time and is available on our website.